An Integrated View of Knowledge Management Enablers, Process and Organizational Performance in Malaysian Enterprises

Fakhrul Anwar, Zainol and Thai Soon, Tan and John, Fisher (2014) An Integrated View of Knowledge Management Enablers, Process and Organizational Performance in Malaysian Enterprises. Asian Journal of Knowledge Management, 1 (1). ISSN 2289-6287

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Abstract

This paper looks into the use and application of Knowledge Management Process (KM Process) in the creative and innovative organizations in the context of Malaysian enterprises. The premise of this paper is about KM Process. KM Process can be defined as a continuous process of managing and applying knowledge and skills in the right place at the right time. The main concept within the KM Process is “Value Sharing Process” ™, which focuses on creating high value and sharing of products and services in the marketplace, that are commercially viable, and able to sustain and survive in the competitive global environment. It includes four modes of KM Process: Knowledge Creation, Knowledge Conversion, Knowledge Communication and Knowledge Change. This main concept within the KM Process is particularly suitable for innovative organizations.

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