![]() | Up a level |
Puspa Liza, Ghazali and Juliana, Arifin and Roslida, Abdul Razak and Salahaldeen, Alkawamleh and Eni Noreni, Mohamad Zain and Sukono, . and Rini, Cahyandari and Abdul Talib, Bon (2021) Conceptualizing the role of patient satisfaction in the relation between services quality and patient loyalty in Jordan public hospitals. In: 11th Annual International Conference on Industrial Engineering and Operations Management Singapore, 07-11 Mac 2021, Singapore.