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Izah, Mohd Tahir and Monil, Muzalifah (2013) Emotional Intelligence And Job Performance Among Frontline Employees In Malaysian Hotel Industries. The Mediating Role Of Communication Satisfaction: A Proposed Conceptual Framework. In: Terengganu International Tourism Conference 2013 (TITC2013), 23 - 25 August 2013, Permai Hotel, Kuala Terengganu.