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Ahmad Puad, Mat Som and Ala`a Nimer, AbuKhalifeh (2016) Hotel Restaurants’ Service Quality, Customer Satisfaction and Loyalty: A Test of Mediation. Csiuas-tPoamciefirc S Jaotuisrfnacatl ioofn I annndo vLaotiyoanlt yin: AH Toesspti toafl iMty eadnidat Tioonurism, 5 (1). pp. 21-39. ISSN 2289-1471