Quality in Jordanian private universities: a descriptive study through previous studies

Nashaat Abdelaziz, Abdelqader Baioumy and Morad Aslam, al-Zayabat (2020) Quality in Jordanian private universities: a descriptive study through previous studies. Malaysian Journal For Islamic Studies, 4 (1). pp. 55-66. ISSN 2550-2042

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Abstract

During the past decade, many Jordanian universities have obtained quality accreditation, whereas other universities have failed. Some scientific studies have been conducted on that. Therefore, the current study aims to identify the degree of application of comprehensive quality management standards in Jordanian private universities. The study, through previous studies, also aims to identify the most important obstacles. The objectives of the study are achieved through the descriptive analytical approach on previous studies, the number of which reached (7) studies in the period from (2004 to 2018) The results show that the degree of application of comprehensive quality in Jordanian private universities ranges from medium to high, while some studies indicated that the degree of application was great in some areas and average in others. It was also found that there are obstacles related to top management in private universities, such as weak focus on continuous performance improvement, low desire of the university to apply comprehensive quality standards, and financial obstacles that deter the application of comprehensive quality management. It was also found that the most important problems facing the application of quality standards in private universities are: job instability for the faculty members, the incompatibility of the number of faculty members with the number of students, and the profitability orientation for private universities. Considering the results, the researchers recommend that officials in private Jordanian universities should be informed of the results of previous studies and the degree of application of those universities for the principles of comprehensive quality to take decisions that contribute to work on the application and follow-up of these principles. University officials also should work to vary funding sources and conduct a study on the impact of obstacles in applying comprehensive quality on the indicators of improving performance in Jordanian private universities.

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