Relationship Between e-Commerce Service Quality, Satisfaction, Trust, and Customer Loyalty in the Hotel Industry in the East Coast of Peninsular Malaysia

Nor Azman, Mat Ali @ Salim and Mahadzirah, Mohamad and Wan Zulqurnain, Wan Ismail (2014) Relationship Between e-Commerce Service Quality, Satisfaction, Trust, and Customer Loyalty in the Hotel Industry in the East Coast of Peninsular Malaysia. In: International Conference on Global Trends in Academic Research (GTAR 2014), 2-3 June, Bali, Indonesia.

Full text not available from this repository.
Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HF Commerce
Divisions: Faculty of Business and Management
Depositing User: Muhammad Akmal Azhar
Date Deposited: 22 Oct 2020 00:30
Last Modified: 22 Oct 2020 00:30
URI: http://eprints.unisza.edu.my/id/eprint/385

Actions (login required)

View Item View Item